Frequently Asked Questions

You bet we do! Chronically Sick Mama ships to loads of places worldwide, including the UK, and North America. We’re a small but mighty team, so we’re working hard to add even more destinations. If you don’t see your location, give us a shout at info@chronicallysickmama.com, and we’ll do our best to make it happen. Because no one should miss out on the fun, right?

Please note that due to new legislation, from 1st December 2024 we will no longer be able to ship countries in the EU. We do hope to change this in the future.

Absolutely! As a disabled-owned business, we get it. Our products are designed with people living with chronic illnesses and disabilities in mind—because, well, we are those people too! But here’s the thing: our products are so fab they’re perfect for everyone. Whether you’re shopping for yourself or picking out the ultimate gift, we’ve got something to make life a little brighter (and a lot more fun).

Nope, no POD here! We’re all about doing things our way (and doing them right). Every product is made in-house with love, care, and a sprinkling of chaos using our T-shirt press and top-notch methods like DTF (Direct to Film) and HTV (Heat Transfer Vinyl). It’s all hands-on, and that’s just how we like it! Plus, this gives us the ability to create totally customised orders.

Not a chance! Every product we sell is either made by us or shipped to us first so we can give it the side-eye, inspect it, and make sure it’s up to our ridiculously high standards. We only send out stuff we’re proud to slap our name on—and trust me, we’re pretty picky.

Always! We’ve got more ideas than we have time (seriously, our notebooks are stuffed with them). New designs and products pop up on our site all the time—because let’s face it, we can’t stop creating. Want to stay in the loop? Join our mailing list, and you’ll be the first to know when something shiny and new lands!

Everything, because we live it every single day! We’re a disabled-owned business, and our products come from years of us saying, ‘Why isn’t there something that works for me?’ So, we started making what we couldn’t find. We are our customers, and that’s why we know exactly what you’re looking for (and if we don’t, tell us—we’re always learning).

Easy peasy! Drop us an email at info@chronicallysickmama.com, chat with us live during business hours (we promise we’re friendly), or slide into our DMs on Instagram for quick questions. We’re here to help, and we love hearing from you—even if it’s just to say hi!"

Other than our charm? We’re disabled-owned, family-run, and 100% dedicated to creating products that are fun, practical, and as unique as you are. Every item is designed with love (and tested with care) by people who really get it.

You sure can! We love bringing your ideas to life. Whether it’s a personalised T-shirt or a custom mug, let us know what you’re dreaming up, and we’ll do our best to make it happen.

Our customers can’t get enough of our POTS-friendly compression socks, funky walking sticks, and disability-themed T-shirts. Check out our Best Sellers to see what everyone’s raving about!

We started as a family sharing our journey on TikTok and found a whole community of amazing people like us. From there, Chronically Sick Mama was born—a place to share fun, practical products that make life a little brighter for everyone. You can read our full story here.